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I’m missing a letter, what do I do?

From time to time letters do not arrive for various reasons. To ensure a cohesive story experience, we offer to resend letters where applicable. Below are details regarding our letter resend policy. If a letter hasn’t arrived within the 2-week window

Lost or Damaged

From time to time letters do not arrive for various reasons. To ensure a cohesive story experience, we offer to resend letters where applicable. Below are details regarding our letter resend policy. If a letter hasn’t arrived within the 2-week window