How do I update my payment information?Updated a year ago

Monthly Subscription Payments

Click here to change payment methods or cancel your monthly subscription. No password is required. Please have the same email address you used when you made your purchase. We'll send you a four-digit code to access your subscription to your email.

If you need further assistance, contact [email protected] or in chat, click "No, I need more help," and provide us with the following information if you haven't already done so.

-An order # or email you ordered with

-Name of the recipient

-Story collection 

Please use the format below:

#217653, Jane Doe, Audrey Rose

If emailing, please allow 1-3 days for an agent to respond.

Prepaid Subscription 

As a prepaid subscriber, please be assured that your order was successfully processed, and our system will not allow us to update any information after a prepaid transaction is completed. We do not store your payment information for future purchases. Any new purchases will require a separate order and payment information. Your gift recipient will not receive any payment or billing notifications.