How can I reach customer support?Updated a month ago

For best results, please send inquiries to [email protected] with the same email you had purchased your order with. This will help us connect accurately to your account. 

Please allow 1-3 business days for an agent to respond. If we are taking a longer time to respond, we are most likely facing an influx of emails but we will help when we reach your ticket. Rest assured that when an agent reaches your ticket, we will do everything within our power to assist.

Sending multiple emails, chat messages, and Facebook posts unfortunately congest our systems and makes response time slower. As our aim is to offer you the best customer service experience, and we sincerely appreciate your patience.

If your email account is through Hotmail, Outlook, or an international organization, your email may be marked as spam. If you haven’t heard from us within the time allotted, please reach out with another email account. 

We sincerely appreciate your patience.